2,000! That’s the number of employees at Novartis in Belgium & Luxembourg thriving daily to have an impact and reimagine medicine across our 3 sites in Belgium.
Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations and international project work. With strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.
Are you curious to take up a key role as Medical Excellence Manager, working in close collaboration with our diverse and energized Customer Data & Analytics team, being a business partner to our medical experts to ensure that the right data, insights and recommendations are provided in order to support customer facing excellence to drive scientific innovation and performance. We fulfill the aspiration to not leave any patient behind and unleash the power of our people every day. Think about the impact you could have in Novartis Belgium.
Drive efficiency and effectiveness
Analyze effectiveness, performance and provide strategic recommendations to MSLs and cross-functional teams to identify opportunities for performance/productivity enhancements
Define, recommend and track KPIs, metrics, management and strategy
Targeting & Territory Design
Customer Targeting and Segmentation process together with the matrix
Leads on medical resource allocation and territory design, in partnership with key stakeholders across the business
Responsible for optimal channel analysis and recommendations back to the business, through the lens of performance and prioritization
Reports & KPIs
Supports LT deck assembling, including narrative and recommendations for deep dives, performance reviews in medical
Reporting on local, cluster and regional level
Identifies and executes tailored analysis to drive business performance
Manages on ad-hoc data projects across the organization to drive business impact
Support the Customer Facing Team as “Single Point of Contact” to drive consistency and standards across all field team
Leadership
Engages and collaborates for customer engagement analytics
Collaboration and management of cluster and regional requests
Collaborate with Brand Team & BE&E team on customer engagement KPIs, targeting and segmentation and omnichannel effectiveness
Demonstrates enterprise mindset and customer focus
Effectively manages and operates in complex cross-functional environment
Role model for our culture, values & behaviors, consistently demonstrating the highest ethics and integrity-based standards
Self awareness and continuous learning mindset
Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations and international project work. With strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.
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Are you curious to take up a key role as Medical Excellence Manager, working in close collaboration with our diverse and energized Customer Data & Analytics team, being a business partner to our medical experts to ensure that the right data, insights and recommendations are provided in order to support customer facing excellence to drive scientific innovation and performance. We fulfill the aspiration to not leave any patient behind and unleash the power of our people every day. Think about the impact you could have in Novartis Belgium.
Drive efficiency and effectiveness
Analyze effectiveness, performance and provide strategic recommendations to MSLs and cross-functional teams to identify opportunities for performance/productivity enhancements
Define, recommend and track KPIs, metrics, management and strategy
Targeting & Territory Design
Customer Targeting and Segmentation process together with the matrix
Leads on medical resource allocation and territory design, in partnership with key stakeholders across the business
Responsible for optimal channel analysis and recommendations back to the business, through the lens of performance and prioritization
Reports & KPIs
Supports LT deck assembling, including narrative and recommendations for deep dives, performance reviews in medical
Reporting on local, cluster and regional level
Identifies and executes tailored analysis to drive business performance
Manages on ad-hoc data projects across the organization to drive business impact
Support the Customer Facing Team as “Single Point of Contact” to drive consistency and standards across all field team
Leadership
Engages and collaborates for customer engagement analytics
Collaboration and management of cluster and regional requests
Collaborate with Brand Team & BE&E team on customer engagement KPIs, targeting and segmentation and omnichannel effectiveness
Demonstrates enterprise mindset and customer focus
Effectively manages and operates in complex cross-functional environment
Role model for our culture, values & behaviors, consistently demonstrating the highest ethics and integrity-based standards
Self awareness and continuous learning mindset
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.
Minimum requirements
Strong leadership and confidence to work with and challenge Medical TA heads and MSLs
Proven understanding of/experience in medical field roles, and the support required to optimize performance and accelerate impact
Strong scientific understanding and business acumen is essential
Expert level analytical and problem-solving skills is critical
Proactive, clear and engaging communication (verbal and written)
Proven ability to build trust-based relationships allowing for strong levels of challenge with key stakeholders
Proven ability to manage complex business situations, recommending choices through the application of insights/ data
Proven understanding of/experience in medical field roles, and the support required to optimize performance and accelerate impact
Strong scientific understanding and business acumen is essential
Expert level analytical and problem-solving skills is critical
Proactive, clear and engaging communication (verbal and written)
Proven ability to build trust-based relationships allowing for strong levels of challenge with key stakeholders
Proven ability to manage complex business situations, recommending choices through the application of insights/ data
Division
Innovative Medicines International & Chief Commercial Office
Business Unit
Region Europe IMI
Country
Belgium
Work Location
Brussels
Company/Legal Entity
NOV PHA BEL
Functional Area
Marketing
Job Type
Full Time
Employment Type
Regular
Shift Work
No
Early Talent
No
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